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Full Description
"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state of the art of organization theory and information management. This is done by following individual stages of a process model which has already successfully proved in practice. The progress of the project is described by a continuous case study which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.
Contents
Becker, J., Kahn, D.: The Process in Focus.- Becker, J., Kahn, D., Wernsmann, C.: Project Management.- Rosemann, M.: Preparation of Process Modeling.- Becker, J., Meise, V.: From Strategy to the Business Process Framework.- Schwegmann, A., Laske, M.: As-is Modeling and Process Analysis.- Speck, M., Schnetgoke, N.: To-be Modeling and Process Optimization.- Kugeler, M., Vieting, M.: Design of a Process-oriented Organizational Structure.- Laske, M., Luxem, R.: Process Implementation - Process Roll-out.- Neumann, S., Probst, C., Wernsmann, C.: Continuous Process Management.- zur Muhlen, M.: Additional Application Areas and Further Perspectives - Beyond Re-engineering.- Appendix: Modeling Conventions.
