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Full Description
Business psychologist Rob Yeung shows how to facilitate excellent workshops and focus groups using various techniques, tips and motivators.
Contents
1. Getting to grips with facilitation 2. Setting the agenda 3. Getting the basics of facilitation right 4. Kicking off on the right foot 5. Livening things up with tools and techniques 6. Injecting energy into meetings and workshops 7. Dealing with difficult people 8. Handling sticky situations 9. Building up your repertoire of tools and techniques 10. Leading your group over the finish line 11. Making decisions 12. Taking facilitation to the next level