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Full Description
New managers must learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. It is a transition many fail to make. This book traces the experiences of nineteen new managers over the course of their first year in a managerial capacity. Reveals the complexity of the transition and analyzes the expectations of the managers, their subordinates, and their superiors. New managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of the transformation. They describe what it was like to take on a new identity. Two themes emerge: first the transition from individual contributor to manager is a profound psychological adjustment--a transformation; second, the process of becoming a manager is primarily one of learning from experience. Through trial and error, observation and interpretation, the new managers learned what it took to become effective business leaders.
Contents
Preface to the 2nd Edition Preface to the 1st Edition Introduction I. Learning What It Means to Be a Manager 1. Setting the Stage 2. Reconciling Expectations 3. Moving toward a Managerial Identity II. Developing Interpersonal Judgment 4. Exercising Authority 5. Managing Subordinates' Performance III. Confronting the Personal Side of Management 6. Gaining Self Knowledge 7. Coping with the Stresses and Emotions IV. Managing the Transition 8. Critical Resources for the First Year 9. Easing the Transformation V. Dispelling the Myths of Management 10. Exercising Influence Without Authority 11. Building an Effective Team 12. Learning for a Lifetime Epilogue: Creating Cultures of Leadership and Learning Selected Bibliography Index
