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基本説明
邦訳:2005年・ダイヤモンド社
The Japanese edition was featured in Nikkei Newspaper (Issue: March 20, 2005). Building on research from disciplines as diverse as neurology, sociology, literary analysis and cognitive science, Zaltman offers insights into what happens within the complex system of mind, brain, body, and society as consumers contemplate their needs and evaluate products.
Full Description
How to unlock the hidden 95 per cent of the customer's mind that traditional marketing methods have never reached. This title provides practical synthesis of the cognitive sciences. Drawing heavily on psychology, neuroscience, sociology, and linguistics, Zaltman combines academic rigor with real-world results to offer highly accessible insights, based on his years of research and consulting work with large clients like Coca-Cola and Procter & Gamble. An all-new tool kit: Zaltman provides research tools - metaphor elicitation, response latency, and implicit association techniques, to name a few - that will be all-new to marketers and demonstrates how innovators can use these tools to get clues from the subconscious when developing new products and finding new solutions, long before competitors do.