Creating In-House Sales Training and Development Programs : A Competency-Based Approach to Building Sales Ability

Creating In-House Sales Training and Development Programs : A Competency-Based Approach to Building Sales Ability

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  • 製本 Hardcover:ハードカバー版/ページ数 322 p.
  • 言語 ENG
  • 商品コード 9781567204650
  • DDC分類 658.31245

基本説明

Loaded with tools, tips, scenarios, and practical insight on how to build a more successful sales team.

Full Description


Although the new millennium has ushered in an era of emphasis on e-commerce and globalization, trained sales professionals are still in demand. And developing them has never been more important. Many organizations lack a strategy and a structure for hiring, training, and developing sales professionals. This book provides a systematic framework and customizable approach to addressing this important organizational need. The case studies, lessons learned, and suggested development activities provide input from successful sales professionals that allows readers to gain valuable insight for improving the performance of their own sales organizations. For sales leaders, HR professionals, front-line managers, and others charged with the responsibility of developing an in-house sales development program or initiative, this book provides a roadmap and guide for building, implementing, and maintaining in-house programs for sales professionals across many industries, including manufacturing, health care, and the service sector. This work supplements the input from experienced sales professionals collected by personal interviews or survey instruments with material gleaned from the authors' personal experiences and involvement in a wide array of sales training and consulting projects.