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Full Description
Are you one of many new IT managers with limited managerial experience? Are you a technician or programmer contemplating a move into IT management? Or, has your technical position evolved to include significant management responsibilities?The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.
Contents
Preface Chapter 1. What is an IT Manager? Chapter 2. Staffing Your IT Team Chapter 3. Managing Your IT Team Chapter 4. User Support Services Chapter 5. Managing Projects Chapter 6. Budgeting Chapter 7. IT Infrastructure Fundamentals Chapter 8. Hardware Chapter 9. Software Chapter 10. Data Networks Chapter 11. Internets/Extranets/Intranets Chapter 12. Enterprise Applications Chapter 13. Security Chapter 14. Disaster Recovery