Troubled IT Projects : Prevention and turnaround (Computing and Networks)

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Troubled IT Projects : Prevention and turnaround (Computing and Networks)

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  • 製本 Paperback:紙装版/ペーパーバック版／ページ数 272 p.
  • 言語 ENG
  • 商品コード 9780852961049
  • DDC分類 658.404

基本説明

Covers the entire project life-cycle from both sides of the buyer-vendor relationshp and will be a valuable handbook for IT services professionals, IT managers and software engineers.

Full Description

Many IT projects are doomed before the ink is dry on the contract. In this highly readable book, John Smith sets out the 40 root causes of troubled IT projects and explains how these can be avoided at each stage of the project life cycle.

The coverage of opportunity management, solution generation and proposal preparation will help IT services Vendors increase sales and Buyers become more effective at proposal evaluation. A proven approach to reviewing projects in delivery is presented to ensure that projects stay on track.

The book goes on to describe an approach to 'turning around' a troubled project. Key to this - and a theme throughout the book - is the achievement of a high level of engagement and trust between Vendor and Buyer.

Illustrated with real-life examples, key questions, and checklists, this practical handbook, is for buyers and sellers of IT services - for project sponsors, stakeholders, project managers, QA professionals and 'troubleshooters' - who want to maximise the success of their projects, their careers and their organizations.

Contents

Part 1: Why projects fail
Chapter 1: What is a Troubled Project?
Chapter 2: Root Causes of Troubled Projects
Chapter 3: A Troubled Project Case Study - The SS Great Eastern
Part 2: Preventing troubled projects at the planning stage
Chapter 4: A Professional Services Sales Primer
Chapter 5: Opportunity Qualification and Selection
Chapter 6: Engaging the Potential Buyer and Bid Planning
Chapter 7: Shaping the Solution
Chapter 8: Defining and Refining the Solution
Chapter 9: Project Estimating, Planning, Contract Negotiation and Pricing
Chapter 10: Managing Quality and Risk
Part 3: Reviewing troubled projects in delivery
Chapter 11: Writing and Presenting the Proposal
Chapter 12: Project Delivery Reviews
Chapter 13: Review Planning and Preparation
Chapter 14: Conducting the Review and Preparing the Report
Chapter 15: Requirements and Design Baselines
Chapter 16: Project Planning and Progress Against Plans
Chapter 17: The Development Life Cycle
Chapter 18: Project Organisation
Chapter 19: Project Management System
Part 4: Project turnaround and organisational learning
Chapter 20: Turning Around a Troubled Project
Chapter 21: Individual and Organisational Learning