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Full Description
"Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization's population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve. "HR from the Heart" is a book for HR practitioners who love their jobs - or want to. Libby Sartain, one of the country's top human resources executives, reveals how HR professionals create a synergy between business objectives and the needs and wants of employees. This inspiring book is equal parts motivational message and how-to, confessional and career guide.Filled with stories from Sartain's considerable experience, "HR from the Heart" offers a first-hand perspective on forging relationships, selling HR to the company, taking diversity beyond "by the book," keeping policy in perspective, and more - all while making the right career moves, staying engaged, and forwarding the strategic goals of the company."
Contents
"Foreword by Susan R. Meisinger, President, Sciety for Human Resource Management 1. What's Love Got to Do With It? 2. The Sacred Trust That is HR 3.Six Essential Ingredients of Every Great HR Career 4. Sure It Looks Great, But Does It Fit? 5. Not Everyone Will President of Your Fan Club 6. Great Relationships Are More About What You Give Than About What You Get. 7. Pull Up a Chair (How to Know You're Really Ready for a Seat at the Table) 8.. And Have a Seat (What to Do Once You Finally Get There!) 9. From the Heart Doesn't Mean From the Bleeding Heart 10. Know Your Stuff and Know That You Know Your Stuff (And Don't Let Anyone Tell You Otherwise) 11. Just Because They're The Experts Doesn't Make Them More Right Than You 12. Question Authority 13. Start Your Own Hole-In-the-Wall Gang 14. The Dais of Our Lives 15. Can This Marriage Be Saved? 16. How to Know When It's Time to Leave 17. How to Get a Job That Is Far Better that the One You Wanted 18. Is That New Job You're Considering in an HR-Friendly Company? 19. Welcome Abroad! (And Watch Your Step!) 20. It's About People, Not Widgets! 21. The Nuts and Bolts of the Talent Machine 22. HR Does Not Create Culture 23. Internal Branding: The Enchanting Power of the People Promise 24. The Power of People to Make Your HR Branding Work 25. Who Is Really HR's Customer? 26. How to Make Your Company a Great Customer Service Company 27. Eight Ways to Sell the Value of Your Department 28. The Truth Behind Those Best Employers Lists: This Ain't No Beauty Contest! 29. Congratulations!You May Have Already Won! 30. Show Them The Money 31. Using Benefits to Build Relationships 32. Rewards, Recognition, Fun: The Triple Crown of Employee Engagement 33. Managing Expectations 34. Soothing the Savage Skeptic 35. The Most Important HR Policy: Throw Out the Policy Manual 36. Diversity Should Be From the Heart, Not Just By the Book 37. Use Your People Expertise to Create Successful Mergers and Acquistions 38. In the Unlikely Event of an Emergency 39. Judgement Day Made Simple and Painless 40. Parting Company 41. The Time to Plan for Layoffs Is Before You Do the Hiring 42.. And Then Someone Said, "No Good Deed Goes Unpunished" 43. You Are the Keeper of the HR Ethics 44. Conclusion: How Do We Get There From Here?"
