組織行動における情動の構造と役割<br>Emotions in the Workplace : Understanding the Structure and Role of Emotions in Organizational Behavior (J-b Siop Frontiers Series)

個数:

組織行動における情動の構造と役割
Emotions in the Workplace : Understanding the Structure and Role of Emotions in Organizational Behavior (J-b Siop Frontiers Series)

  • 提携先の海外書籍取次会社に在庫がございます。通常3週間で発送いたします。
    重要ご説明事項
    1. 納期遅延や、ご入手不能となる場合が若干ございます。
    2. 複数冊ご注文の場合、分割発送となる場合がございます。
    3. 美品のご指定は承りかねます。
  • 【入荷遅延について】
    世界情勢の影響により、海外からお取り寄せとなる洋書・洋古書の入荷が、表示している標準的な納期よりも遅延する場合がございます。
    おそれいりますが、あらかじめご了承くださいますようお願い申し上げます。
  • ◆画像の表紙や帯等は実物とは異なる場合があります。
  • ◆ウェブストアでの洋書販売価格は、弊社店舗等での販売価格とは異なります。
    また、洋書販売価格は、ご注文確定時点での日本円価格となります。
    ご注文確定後に、同じ洋書の販売価格が変動しても、それは反映されません。
  • 製本 Hardcover:ハードカバー版/ページ数 516 p.
  • 言語 ENG
  • 商品コード 9780787957360
  • DDC分類 158.7

Full Description

After years of neglect, organizational research has increasingly focused on emotions at work. This book is the first to bring together recent findings in one place and present a solid industrial/organizational research perspective on this complex area of inquiry. Emotions in the Workplace offers a concise, scholarly introduction to new developments and an overview of how basic theory and research in affect and emotions has influenced the science and practice of industrial/organizational psychology. A varied and distinguished group of contributors examines emotional regulation in organizations on a number of different levels, integrating research on individual, dyadic, group, and organizational-level phenomena. In one convenient volume, the book addresses a wide range of key topics, including aggression at work, emotional labor, the work-family interface, and more.

Contents

Foreword (Neal Schmitt).

Preface.

The Contributors.

Part One: Conceptual Foundations and Measurement.

1. Emotions and Organizational Behavior (Robert G. Lord, Ruth Kanfer).

2. Conceptual and Empirical Foundations for the Study of Affect at Work (Howard M. Weiss).

3. Emotion: Models, Measures, and Individual Differences (Randy J. Larsen, Ed Diener, Richard E. Lucas).

Part Two: Individual and Multiperson Regulatory Processes.

4. An Information Processing Framework for Emotional Regulation (Robert G. Lord, Jennifer L. Harvey).

5. Emotional Regulation in Individuals and Dyads: Causes, Costs, and Consequences (S. Douglas Pugh).

6. Affect Regulation in Groups and Teams (Jennifer M. George).

Part Three: Applications to Applied Problems.

7. Office Sneers, Snipes, and Stab Wounds: Antecedents, Consequences, and Implications of Workplace Violence and Aggression (Theresa M. Glomb, Piers D. G. Steel, Richard D. Arvey).

8. The Emotion Regulation Behind the Customer Service Smile (Alicia A. Grandey, Analea L. Brauburger).

9. Courage and Work: Breaking Routines to Improve Performance (Monica C. Worline, Amy Wrzesniewski, Anat Rafaeli).

10. Feeling Your Way: Emotions and Organizational Entry (Blake E. Ashforth, Alan M. Saks).

11. International Perspectives on Emotion and Work (P. Christopher Earley, Clare Anne Francis).

12. An Emotional Examination of the Work-Family Interface (Shelley M. MacDermid, Brenda L. Seery, Howard M. Weiss).

Part Four: Integration and Future Research 429

13. Emotion Regulation: Command and Control of Emotion in Work Life (Ruth Kanfer, Tracy M. Kantrowitz).

14. Affect and Work: Looking Back to the Future (Ruth Kanfer, Richard J. Klimoski).

Name Index.

Subject Index.