Building Effective Technical Training : How to Develop Hard Skills within Organizations (HAR/CDR)

Building Effective Technical Training : How to Develop Hard Skills within Organizations (HAR/CDR)

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  • 製本 Hardcover:ハードカバー版/ページ数 363 p.
  • 言語 ENG
  • 商品コード 9780787955953
  • DDC分類 658.312404

基本説明

Includes such issues as how to get the attention and buy-in of senior management and workers.

Full Description


Building Effective Technical Training is a hands-on guidebook written by William J. Rothwell and Joseph A. Benkowski- two experts in the field of technical training- that includes a wealth of information, guidelines, and suggestions for creating and implementing technical training programs for organizations of all types and sizes. In addition, the book is filled with real-life examples and proven techniques from successful technical trainings and includes the authors' own lessons learned from professional lives dedicated to training.

Contents

List of Exhibits. Acknowledgments. Preface. PART I: FOUNDATIONS OF EFFECTIVE TECHNICAL TRAINING. Chapter One. What Is Technical Training? Chapter Two. What Are the Characteristics of Effective Technical Training? PART II: PLANNING AND MANAGING THE TECHNICAL TRAINING FUNCTION. Chapter Three. Establishing an Organizational Plan for Technical Training. Chapter Four. Leading and Managing the Technical Training Department.PART III: KEY ISSUES IN TRAINING COURSE DESIGN. Chapter Five. Basic Principles of Instructional Systems Design. Chapter Six. Identifying Technical Training Needs. Chapter Seven. Preparing Technical Training Programs. Chapter Eight. Determining and Using Delivery Methods. Chapter Nine. Evaluating Technical Training. PART IV: SPECIAL ISSUES IN TECHNICAL TRAINING. Chapter Ten. Using Vendors and Managing Original Equipment Manufacturers. Chapter Eleven. Operating Apprenticeship and Safety Training Programs and Working with Unions. Chapter Twelve. Achieving Results with Alternatives to Technical Training. PART V: CONCLUDING THOUGHTS. Afterword Lessons Learned from Experience in Technical Training. APPENDICES. Appendix I: Assessing and Building Competence as a Technical Trainer. Appendix II: Guidelines for Technical Training Development and Delivery. Appendix III: Examples Representing the Work of an Organization's Strategic Planning for Technical Training Committee. Appendix IV: A Written Questionnaire to Assess Technical Training Needs. References. About the Authors. How to Use the CD--ROM. Index.