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Full Description
PERFECT FOR CHILD CARE OWNERS, ADMINISTRATORS AND PROFESSIONALS ALIKE, this invaluable resource is a self-study curriculum designed for small child care businesses. It offers more than 50 best practices developed by industry innovators. Child care providers learn to design effective business policies, customize contracts, set prices, keep financial and legal records, and market their business. In addition, providers learn to communicate better with parents, to establish effective business policies, to set prices, and to raise the quality of child care in their community. This comprehensive guide offers the child care provider all the information they need to run a successful business.
Contents
Preface, How To Use This Book, Introduction, Chapter 1: Communication Lesson-A Child Care Provider Bill of Rights. Chapter 2: Business Lesson-Contracts and Policies. Chapter 3: Communication Lesson-Eliminate Guilt!. Chapter 4: Business Lesson-Rates, Fees, and Collection. Chapter 5: Communication Lesson-Communication Styles: Passive, Aggressive, and Assertive. Chapter 6: Business Lesson-An Effective Record Keeping System. Chapter 7: Communication Lesson-Assertive Listening Skills. Chapter 8: Business Lesson-Cash In, Cash Out-Where Do You Stand? Chapter 9: Communication Lesson-Sharing Unpleasant Information With Parents. Chapter 10: Business Lesson-Marketing Strategies. Chapter 11: Communication Lesson-Responsibilities Of An Assertive Child Care Provider. Chapter 12: Business Lesson-Your Child Care Business Plan. Appendix A: Glossary of Terms. Appendix B: Sample Business Documents. Appendix C: Reproducible Forms. Appendix D: Library Resources. Pre-Formatted Diskette Order Form.