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基本説明
Examines how new workplace technology can improve performance.
Full Description
"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace."
—Richard J. Badham, University of Wollongong
"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."
—Ulrich Juergens, Science Center Berlin for Social Research
Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.
Key Features
Defines the concept of strategic partnership and presents a rationale for its use
Identifies the steps involved in successful technology planning, acquisition, development, implementation, and assessment
Presents an integrative framework that links aspects of systems theory, engineering design theory, and industrial relations theory to each of the aforementioned steps
Discusses the barriers to rational innovation processes, using illustrative examples from service, public, and manufacturing sector industries
Offers illustrative examples of best practice from multiple industries and cross-national perspectives, especially those involving strategic partnerships
About the Author
Dr. Carol Haddad is a professor in the Department of Interdisciplinary Technology at Eastern Michigan University, where she teaches graduate courses and conducts research on workplace technology and training partnerships. She holds a Ph.D. from the University of Michigan and an M.S. degree from the University of Massachusetts at Amherst.
Contents
PREFACE
ACKNOWLEDGEMENTS
CHAPTER 1: TECHNOLOGY'S PERILS AND PROMISE: THE NEED FOR TECHNOLOGY MANAGEMENT
Technological Change: Three Scenarios
Lessons Learned
The Need for Technology Management
CHAPTER 2: STRATEGIC PARTNERSHIP: A WORKING DEFINITION
Strategic Technology Planning
Participation and Partnership
CHAPTER 3: AN INTEGRATIVE FRAMEWORK FOR TECHNOLOGICAL CHANGE
Technology Adoption Life Cycle
An Integrative Systems Approach to Technology Adoption
CHAPTER 4: ASSESSING THE NEED AND READINESS FOR CHANGE
Technology Needs Analysis
Readiness for Change Assessment
Pragmatic Issues
Inclusive Needs Assessment
CHAPTER 5: ORGANIZATIONAL BARRIERS TO INTEGRATED CHANGE
Identifying Organizational Variables
What Influences Attitudes Toward New Technology?
Overcoming Resistance to Change
CHAPTER 6: DESIGNING AND IMPLEMENTING STRATEGIC CHANGE
Social Constructivism and Technology Design
Participative Technology Design
Technology Implementation Design
CHAPTER 7: TRAINING AND TECHNOLOGICAL CHANGE
Training's Contribution to High-Performance Workplaces
Training Program Design
Successful Training Partnerships
Creating a Learning Organization
CHAPTER 8: EVALUATING AND MANAGING CHANGE FOR OPTIMAL PERFORMANCE
Conducting the Technology Evaluation
Ongoing Technology Management
Institutionalizing a Strategic Partnership Approach to Change
The Strategic Partnership Payoff
REFERENCES
BIOGRAPHICAL SKETCH
