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基本説明
Including the evolution of knowledge management, knowledge processing, the impact of KM initiatives on the organization and the bottom line, etc.
Full Description
In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.
The issues the book addresses are central in the field today:
* The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"
* The nature of knowledge processing
* Information management or knowledge management?
* Three views on the evolution of knowledge management
* The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems
* Is culture a barrier in knowledge management?
* The Open Enterprise and accelerated sustainable innovation
* Portals
* How should one evaluate KM software?
* Intellectual Capital
* Measuring the impact of KM initiatives on the organization and the bottom line
* KM and terrorism
Contents
Introduction: What is The New Knowledge Management and What are Its Key Issues; The Knowledge Conundrum; Origin of The Knowledge Life Cycle; Information Management and Knowledge Management; Generations of Knowledge Management; Knowledge Claim Evaluation: The Forgotten Factor in Knowledge Production; Two Formal Approaches to Measuring "Truthlikeness"; Applications of The Knowledge Life Cycle (KLC) Framework; KM As Best Practices Systems — Where's The Context?; What Comes First: KM or Strategy?; KM and Culture; A Note on Intellectual Capital; Conclusion.
