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Full Description
Have you ever wanted to make change happen more easily? Do you want to harness the power of coaching? If so, help is at hand, as the simple three-step process in this book can help anyone become an effective coach.Easy to understand and apply, the authors' ABC Technique will give you a solid understanding of what to do and when to do it, so that you can coach other members of staff easily and with confidence. Developed over a number of years within a variety of organizational settings, this foolproof approach shows that anyone can learn to coach both easily and quickly.With case studies, problem-solving tips, and confidence-building exercises, this proven approach will equip you to coach both individuals and groups and also provide you with an ideal self-development tool.
Contents
Part 1 Coaching Coaching at work - The coaching relationship; How to offer coaching; Compatibility with your management style; The role of the coach; Benefits of coaching; Where are you now, on coaching; What coaching is not; Coaching in today's world. Part 2 The ABC technique: The ABC technique: what it is - Step A - understanding the situation, Step B - understanding what could be better, Step C - understanding how it could be better; The ABC technique: three real-life examples; The ABC technique - using it - Step A, Step B, Step C; The ABC technique: the thinking behind it; Nature/nurture - Can'ts and shoulds, View of the world, Neurological levels, Size of change, The power of separating verb tenses, Motivation direction, Planning ahead, Failure versus feedback, Chunk size, What before how, Positive by-products of negative behaviour, Convincer strategy, How we know something is right -- external vs. internal, Communicating cooperatively, Thinking flexibly, Curiosity, Discomfort, Confusion, Indecision, The power of the period,. Apologizing, The language of sensory preferences, Dilemmas and compulsions, Perceptual positions, Noticing, Pacing, Verbal/non-verbal, Questioning, Metaphor, anecdote and stories, Reflecting, Visualization, Feedforward, Reactions vs. responses; The ABC technique: how it works - Analysis of the three step structure, Analysis of each question. Part 3 You as a coach: You as a coach - Preparation for coaching sessions, Self-coaching, Coaching on the hoof; Ten great coaching questions.
