The Office : Procedures and Technology （4TH）

Oliverio, Mary Ellen/ Pasewark, William R./ White, Bonnie R.

South Western Educational Publishing（2002/04発売）

• 製本 Hardcover:ハードカバー版／ページ数 816 p.
• 言語 ENG
• 商品コード 9780538434751
• DDC分類 651

Full Description

The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On�offering information on current topics that need special attention.

Contents

1. The office in the Business World
2. Office Competencies
3. Managing Information to Enhance Productivity
4. Communicating in Written Form
5. Communicating Orally
6. Processing and Understanding Financial Information
7. Managing Time, Tasks, and Records
8. Meetings and Travel
9. Records Management Systems
10. Managing Records
11. Processing Mail
12. Telephone Systems and Procedures
13. Personal and Career Development
14. Working with Others