Strategic Decision Making : A Best Practice Blueprint (Fast-track Series)

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Strategic Decision Making : A Best Practice Blueprint (Fast-track Series)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 142 p.
  • 言語 ENG
  • 商品コード 9780471486992
  • DDC分類 658

Full Description

Good decision making is crucial to good management and successful strategic planning. Sadly the decision making capabilities within organisations are often poor. Using a fascinating and very readable combination of psychological theory, pencil-and-paper thought problems, and material from contemporary media, George Wright demonstrates why high-profile strategic disasters occur and how to prevent your own organisation from making similar mistakes. Case studies include Marks & Spencer, Dyson, Baring's Bank and the Millennium Dome.

Contents

Series Foreword by Digby Jones ix

About the author xi

Preface xiii

Acknowledgements xv

1 Challenging Routines 1

Success formulas 3

Frames of reference 4

2 Decision Making in Management Teams 15

Groupthink 17

Alleviating groupthink 25

3 Overcoming Overconfidence 29

Overconfidence 30

Confirmation bias 32

Hindsight bias 33

Expert predictions 33

Alleviating overconfidence 39

4 How to Think with Scenarios 43

Scenario planning 44

Scenario construction: the extreme World method 45

Using scenarios in decision making 49

Scenario construction: the driving-forces method 55

The benefits of scenario planning 62

5 Dealing with Decision Dilemmas 73

Avoiding difficult decisions 74

Case study of a management team facing a decision dilemma 76

Dealing with psychological reactions to difficult decisions 80

6 Expectation and Decision Making 85

Decision trees 86

Blame culture and risk taking 93

7 How to Make Trade-offs 105

Simplifying choices can result in poor decisions 106

Making trade offs 113

8 Harnessing the Minds of Managers 121

Strategy development 122

A technique for the facilitation of strategic thinking 123

The role of the facilitator 124

Lessons from this book 126

Notes 131

Appendix A 137

Appendix B 138

Appendix C 139

Index 141