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Full Description
Offers a new way of looking at the perplexing circumstances surrounding business today.
Knowledge@Wharton on Building Corporate Value examines the financial and strategic approaches for bringing companies back from the bleeding edge. Through a combination of research, Wharton Executive Education programs and events, and company cases and interviews with industry leaders, this book delivers epiphanies for managers who have lost their way in the e-craze. The authors provide a framework for applying more robust and rigorous approaches to financing, outsourcing, R&D, company infrastructure, and customer relationship management.
Contents
Introduction: You Cannot Violate the Laws of Economics.
PART I: FRAMEWORK.
1. A Hare, a Tortoise, and the Business of Buying Groceries Online.
2. Creating Internet Strategies for Competitive Advantage.
3. Customer Behavior and Internet Strategies.
4. Managing Risks in Internet Strategy.
PART II: EXPERIENCE.
5. How an Internet-Based Strategy Affects Financial Services.
6. Internet Strategy and the New Media.
7. Post Mortem: Lessons from the Online Stamp Market.
8. Online Exchanges: Do They Have a Future?
Conclusion: Sustaining Competitive Advantage Amid Uncertainty.
Appendix: Selected Readings.
Endnotes.
Index.