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基本説明
Examples and formulae are provided for use to determine if, when and then how much a process may be adjusted for reaching higher quality assurance levels.
Full Description
Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company.All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own programs to 'prevent' problems from occurring and to solve new and long-term problems in services and manufacturing. Examples and formulae are provided for use to determine if, when and then how much a process may be adjusted for reaching higher quality assurance levels. Knowledgeable readers will be able to use this comprehensive text immediately in the workplace.
Contents
How Companies Use Six Sigma to Improve Process and Product ProgramsWhere can Six Sigma break through occur; Customer satisfaction; Involvement of company personnel. Six-Sigma Implementation Process: Establishing QFD operations; Selecting Six Sigma black belt and team candidates; Technical Six Sigma knowledge required for quality improvement. Reasons for Implementing Six Sigma: Initial states of implementation of Six Sigma for business and manufacturing; Problems identified to complexity; How a Six Sigma team solved a problem. Design your Operations for Six Sigma Manufacture: Developing your FMEA team and form; Detection for prevention of problems; Preventive actions. Six Sigma Education and Using the Available and Reliable Quality Tools: Process design problems; Data presentation for monitoring control; Out of control situations. Achieving an Effective Six Sigma Deployment Plan: The analysis of the organization and cost of quality; Kaizen; Example of change correctly implemented. Six Sigma Improvements in Business and Manufacturing: Six Sigma impact on in place quality systems; The risk of making a bad decision; Optimization the key to achieving Six Sigma capability. Six Sigma Keys to Success are Control, Capability, and Repeatability: Six Sigma process capability; Use of the Box-Jenkins Manual Adjustment Chart; Deploying Six Sigma to customers and suppliers.
