Full Description
Aimed at both senior managers and consultants, The Management Consultancies Association series provides practical and comprehensive guides that describe how key management ideas can be applied in reality. This book offers a unique perspective on the consulting skills that will be fundamental to every organization in the future. It brings together an author team who not only write knowledgeably about consulting skills in theory, but who are also actively involved in inspirational work themselves. The result is a wide range of perspectives on how a good consultant can literally change our world.
Contents
Introduction - the changing nature of consulting. The client-consultant relationship: changing role of the consultant; the new, young consultant - what do they have to have to "make it"?; ethics; politics in the consulting process. Old skills used in new settings - negotiating skills, risk management, cross-cultural working: negotiation skills; developing a specialist expertise; risk management; working in a cross cultural environment; psychological understanding of consulting - the client/consultant relationship. Bringing about change - coaching, new methods of development, outsourcing, sales: people and change; coaching for change; the spiritual dimension of work and the qualities for leadership; beyond traditional management development; new methods in consulting interventions; outsourcing; interface of consultancy, consultants and computer network support; sales build. Consulting basics - marketing, networking, facilitation: facilitation; data gathering, report writing, presentation of data; marketing and winning business; networking; winning the work; managing an ongoing relationship.