Mastering Marketing Management (Palgrave Master Series)

Mastering Marketing Management (Palgrave Master Series)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 334 p.
  • 言語 ENG
  • 商品コード 9780333948972
  • DDC分類 658.8

Full Description


Designed for students, and potential and practising managers, this book examines the management of markets as an holistic activity within modern organisations. Based on the four Ps/Cs of marketing (Product/Customer value; Price/Cost; Promotion/Communications; Place/Convenience) this book takes the reader through all the major aspects of marketing management using practical examples. Written in plain English, Mastering Marketing Management shows that marketing is a feature of the whole organisation and should not be confined to just one department.

Contents

PART 1Organisation.- Understanding the Market.- Market Research.- Competition.- PART 2: PRODUCT/CUSTOMER VALUE.- Needs and Wants.- Understanding the Product.- Portfolios and Life Cycles.- PART 3: PRICE/COST.- Costs.- Value, Quality and Price.- PART 4: PROMOTION/COMMUNICATIONS.- Advertising.- Image and Public Relations.- PART 5: PLACE/CONVENIENCE.- Distribution Channels.- Understanding the Customer Relations.- PART 6: CONCLUSION.- Marketing Plans.- Appendix 1 The Major Aspects to Organisational Body Language.- Appendix 2 The Quality Gurus.- Appendix 3 Icelandair Company Profile (courtesy Icelandair).- Bibliography.- Index.