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"Gratton's book is timely and important. She is one of a small but influential band of business academics who have begun to question the "ideological gloomy paradigm" - the overwhelmingly negative assumptions about human nature that historically underpin management theorising. The Democratic Enterprise is one of the first interventions to crystallise these dissatisfactions and offer steps to a positive alternative model...The revolution is democracy and it starts here." The Observer "One of Britain's leading lights in human resource strategy" Financial Times Liberating your Business with Freedom, Flexibility and Commitment The Democratic Enterprise delivers the blueprint for a business built on choice and commitment. A business made fast through freedom and purposeful through meaning. This is a business people would choose to work for. These days individuals matter more than their roles, so how can we change the way we manage and organise people to make the most of their talent and energy? The free to choose are fast to act for an enterprise they believe in, but they're also the first to leave an organisation that fails them. In The Democratic Enterprise HR guru Lynda Gratton sets out a practical blueprint for designing smarter working relationships based on free choice and shared purpose - where autonomy, choice and trust breed speed, flexibility and commitment. This is the business we'd choose to work for, even if we have the talent and ability to leave. Smart people want a more grown-up relationship with their employers these days. And most businesses too, realise that they can get more from people through flexible and intelligent working relationships. So imagine a company where people have more freedom in how, where and when they work. Where they have more personal choice in their work, but also share more commitment with their colleagues to a bigger purpose. This is a business we would choose to work with. The Democratic Enterprise explores, from the perspective of the individual and the organization what it means to craft choice, and shows us how to use some of the basic principles of democracy to build organizations of which we can be proud. The book examines eight companies which have pioneered choice and democracy, and shows how: * the oil giant BP has created transparent internal markets for jobs enabling every employee to develop a breadth and depth of competencies*McKinsey & Co. has brought an unprecedented level of transparency to the ways in which associates can choose the projects to work on*Sony have created a ground-breaking digital system by creating a context in which engineers have real freedom to create worthwhile and meaningful jobs*Unisys has enabled every employee to access an enormous range of training opportunities to ensure they are truly becoming 'the best they can be'. *Goldman Sachs builds choice around the development relationships which are so crucial to personal and organizational development*AstraZeneca has brought complete transparency to employee access to pay and benefits. *BT has enabled many tens of thousands of employees to make locational choice* and finally, how HP has built discretion around time. Learn how each of these companies have pioneered the tenets of democracy and choice and by doing so have created strong, agile enterprises powered by employee engagement and collaboration. The Democratic Enterprise concludes by building a mandate for choice and democracy through focusing on the four building blocks: supporting individual autonomy; creating organizational insight; building organizational variety; and finally, crafting a sense of shared destiny. These challenges are set out for the role of the business leader, the role of the manager, the role of HR and the role of the employee, Read this book and learn how to: * Create a business in which talented people can develop and change without leaving * Understand your employees as well as you understand your customers * Design work content and culture that give people the freedom to choose and the freedom to act * Create shared meaning and purpose to drive daily motivation and inform daily judgement calls "Lynda Gratton has captured, in a very profound way, the emerging realization of what truly matters in transforming businesses: people, purpose, and participation. In a word, democracy." - Niall FitzGerald, Chairman, Unilever "As Lynda Gratton demonstrates in this marvellously written book, there is enough that corporate leaders and human resources specialists can do today to embrace the power of democratic processes to both raise the economic performance of their companies and build delightful organizations". - Sumantra Ghoshal, Professor of Strategy and International Management , London Business School "Lynda Gratton has crafted a new classic. Democratic Enterprise draws on Greek and political traditions about democracy -- demo (people) and kratos (rule) -- and applies them to modern organizations. It is a masterpiece that connects individuals and their organizations with rich theory and realistic action. - Dave Ulrich, Professor of Business, University of Michigan "Gratton"s thoughtful and creative work breathes life into the role of people in organizations." David Ulrich, Professor of Business, University of Michigan
Contents
PREFACE ONE: CITIZENS' TALES The story of Greg Grimshaw at BP The story of Nina Bhatia at McKinsey The story of Stewart Kearney at BT The value of the Democratic Enterprise TWO: WHAT DEMOCRACY MEANS A short history of democracy The tenets of the Democratic Enterprise THREE: DEMOCRACY AT WORK Adult-to-adult relationships Individuals as investors Expression of Diverse Qualities Participation and choice Liberty without expense Accountabilities and Obligations FOUR: THE DRIVERS TO DEMOCRACY The shift in individuals The shift in technology FIVE: BUILDING INDIVIDUAL AUTONOMY The citizen investor The elements of human capital Leveraging human capital How individuals become autonomous How organizations support autonomy How organizations understand employees SIX: CRAFTING ORGANIZATIONAL VARIETY Pioneers of democracy Variety of job assignment Choice of job content Choice of training Choice of developmental relationships Choice of rewards and benefits Choice of location Choice of time The lessons of building variety SEVEN: SHAPING SHARED PURPOSE Goals Accountabilities and Obligations Trust and power EIGHT: LEADERS AND CITIZENS AT WORK The role of the leader The role of the team leader The HR role NINE: THE FIVE REASONS TO BECOME A DEMOCRATIC ENTERPRISE Employee engagement 'Win-Win' solutions Justice and Fairness Agility Integration
