Making Process Improvement Work : A Concise Guide for Software Managers and Practitioners

Potter, Neil S./ Sakry, Mary E.

Addison-Wesley Professional（2002/03発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 169 p.
• 言語 ENG
• 商品コード 9780201775778
• DDC分類 005.1068

Full Description

Every development organization can benefit by paying attention to process improvement, yet all too many "process improvement initiatives" fail to deliver on their promises. In this concise book, two of the field's leading consultants present easy-to-apply techniques for achieving rapid and quantifiable benefits -- and then maintaining your momentum to deliver even greater value over time. Drawing on their experience with more than 3,000 developers and 100 organizations, Neil S. Potter and Mary E. Sakry show you exactly what works -- and what doesn't work. Next, they present a step-by-step guide to identifying your best opportunities for process improvement, deploying changes effectively, and tracking your progress. The book also includes a detailed example plan document designed to help you jumpstart your process improvement initiative. Making Process Improvement Work includes a foreword by noted software process expert Karl Wiegers. For all developers, project and IT managers, and clients seeking to maximize the effectiveness of the software development process and the value of the software it delivers.

Contents

Foreword vii Preface ix Acknowledgments xv Chapter 1: Developing a Plan 1 Scope the Improvement 4 Develop an Action Plan 23 Determine Risks and Plan to Mitigate 38 Summary 49 Chapter 2: Implementing the Plan 51 Sell Solutions Based on Needs 52 Work with the Willing and Needy First 57 Keep Focused on the Goals and Problems 71 Align the Behaviors of Managers and Practitioners 73 Summary 75 Chapter 3: Checking Progress 77 Are We Making Progress on the Goals? 78 Are We Making Progress on Our Improvement Plan? 87 Are We Making Progress on the Improvement Framework? 88 What Lessons Have We Learned So Far? 101 Summary 113 Conclusion 115 Appendix A: Mapping Goals and Problems to CMM 117 Appendix B: Mapping Goals and Problems to CMM and CMMI 125 Appendix C: Action Plan Example 133 Appendix D: Risk Management Example 139 Appendix E: Mini-Assessment Process 145 References 157 Index 161