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Full Description
e-Procurement is hot. And no wonder: companies are reporting that e-Procurement systems are saving them millions of dollars annually -- in some cases, billions. GE's Jack Welch claims that GE will save $10 billion dollars from e-procurement. Cisco Systems's John Chambers says it is Cisco's #1 priority. Now, there's a start-to-finish guide to implementing e-Procurement in any enterprise. Dale Neef covers it all -- from making the business case to architecting the solution, managing the risks to reaping the benefits. Neef begins with an up-to-the-minute overview of the promise of B2B e-procurement in supporting globalized, extended enterprises. He reviews the options for deploying e-Procurement, including internal solutions and e-Hubs; then identifies key issues associated with e-procurement in the enterprise. Learn how to make the business case for (or against) e-Procurement, and how to architect the optimal solution. You'll find detailed coverage of today's leading e-procurement technologies, including XML; and today's leading approaches, from ERP-based solutions to enterprise application integration. Neef covers the entire lifecycle of the e-Procurement initiative, identifying key pitfalls and areas of risk -- and proven solutions.
Contents
Preface. 1. The New World of Business-to-Business E-Commerce. Is It for Real? The Unique Nature of B2B E-Procurement. Dragging Their Feet. Is B2B 4 U? 2. The Fundamentals of Procurement. Indirect Procurement: ORM Versus MRO. A Day in the Life of a Typical Procurement Scenario: Today. Select Goods. The Requisition Process. Waiting for Approval. Creating the Purchase Order. Neither Direct nor Indirect-Just E-Procurement. E-Procurement Vision of the Future: Tomorrow. 3. Understanding the Strategic Nature of E-Procurement. Back-End Systems and the Modern Organization. The Strategic Nature of E-Procurement. Strategic Focus of the E-Procurement Initiative. 4. Making the Business Case for E-Procurement. Process Efficiencies. Process Automation Savings. Compliance. Leverage. Strategic Sourcing. The Changing Role of Procurement Specialists. 5. The E-Procurement Software Landscape. The Story So Far. E-Procurement Software Specialists. ERP Suppliers and E-Procurement. Translation and Connectivity. Payment Systems. Finding Your Way Through the Minefield. 6. The Architecture of Web-Based Procurement. Sell-Side One-to-Many: The Storefront Model or Shopping Mall. Buy-Side One-to-Many Model. Buy-Side Desktop Requisitioning. Buy-Side Central Procurement. Independent Portal and Online Trading Communities. Vertical E-Markets and Marketplace Creators. Horizontal E-Markets. Auctions. Application Service Providers. The Future of E-Markets. 7. Standards. From EDI to XML. 8. Government and E-Procurement. Advantages Will Not Be in Savings Alone. Government-to-Business E-Commerce. The Military. 9. The Future of E-Procurement. Standards. Enterprise Versus E-Market Models. Direct Versus Indirect. Consolidation of E-Market Verticals. Single-Solution Suppliers. Vendor Rationalization. The Changing Role of Procurement Specialists. Government Driven. 10. Assessing the Pros and Cons of E-Procurement. The Pros. For Buyers. For Sellers. The Cons. System-to-System Integration Issues. Initial Investment Costs. Security, Trust, and Supplier-Buyer Relationships. Fundamental Changes to Procurement Business Processes and Company Culture. Why E-Procurement Initiatives Fail. 11. Guiding Principles for Developing an E-Procurement Initiative. Ground Rules for an E-Procurement Project. Executive Sponsorship and Participation. Integrate E-Procurement Project with E-Business Strategy. A Legitimate Business Case. Guiding Principles. Strong Change Management Program. Redesign Business Processes. Other Key Issues to Consider Before Starting. Integration Issues. Involving Suppliers and Vendors. Bringing in Consultants. New Responsibilities for Consultancies. 12. Structuring the Project: Phases of an Enterprise-wide E-Procurement Initiative. Strategy Phase. Program and Project Planning. Strategic Direction, Guiding Principles, and Project Goals. The Case for Action. Target Performance Measures. The Supplier Side. Resources and Critical Areas of Concern. Project Readiness Assessment and a Plan of Work. Analysis and Design Phases. Collecting Information to Confirm the Business Case. Confirming Supplier Support and Compatibility Levels. Redesigning Business Processes. Completing an Implications Analysis on Changes to Activities and Employee Jobs. System Selection Phase. Cost. Functionality. Integration and Interoperability. Implementation Phase. Customer Support. Future Viability of the Group. 13. The Executive E-Procurement Strategy Workshop. Step One: Defining and Agreeing on Fundamentals. Step Two: Education on E-Procurement. Step Three: Reviewing the Business Vision. Step Four: Understand the Procurement Business Case. Step Five: Developing Scenarios. Step Six: Project Readiness Review. 14. Creating an Effective Plan of Change Management. Project Structure and Staffing. The Executive Steering Committee. E-Procurement Program Manager. Technical Program Director. Nontechnical Program Director. The Core Team. Subject Matter Experts and Supplier Representatives. Creating a Business Change Implementation Plan. Index.
