Operations Management -- Mixed media product （4 Internat）

Russell, Roberta S./ Taylor, Bernard W.

Pearson Education Limited（2002/08発売）

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商品コード 9780130458797

Full Description

For the introductory Operations Management course, at both the undergraduate and graduate level.This well-written comprehensive text strikes the perfect balance between both the managerial issues and quantitative techniques of operations. A major thrust of the revision includes increased emphasis on information technology and the effect of the Internet and e-business on operations management.

I. THE STRATEGIC IMPORTANCE OF OPERATIONS. 1. Introduction to Operations and Competitiveness. 2. Operations Strategy. Chapter 2 Supplement: Decision Analysis. II. DESIGNING THE OPERATING SYSTEM. 3. Product and Service Design. 4. Processes and Technologies. 5. Facilities. Chapter 5 Supplement: Facility Location Models. 6. Project Management. Chapter 6 Supplement: Supplier Selection. III. MANAGING THE SUPPLY CHAIN. 7. Supply Chain Management. Chapter 7 Supplement: Supplier Selection. 8. Forecasting. 9. Capacity and Aggregate Planning. Chapter 8 Supplement: Linear Programming. 10. Inventory Management. Chapter 10 Supplement: Simulation. 11. Just-In-Time and Lean Production. 12. Enterprise Resource Planning. 13. Scheduling. IV. ENSURING QUALITY. 14. Quality Management. 15. Statistical Process Control. Chapter 15 Supplement: Acceptance Sampling. 16. Waiting Line Models for Service Improvement. 17. Human Resources in Operations Management.