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Full Description
A groundbreaking approach to successful performance improvement Almost every executive in business today is faced with the challenge of improving performance, from incremental improvements to wholesale organizational change. Here, a world-renowned expert in organizational improvement asserts that most hard-won changes don't last for long, however, because of the inability to identify the root causes of the problem. How Organizations Work offers a clear, integrated solution to performance improvement via a new "Enterprise Model"-which takes into account all variables that influence performance. Alan Brache provides a comprehensive "physical exam" for checking an organization's vital signs and a 360-degree picture of how organizational dynamics can be harnessed to effect permanent improvements in performance.
Contents
Foreword. Acknowledgments. Chapter 1Model. Chapter 2: Understanding the External Business Environment. Chapter 3: Leading the Enterprise. Chapter 4: Creating Strategic Alignment. Chapter 5: Rethinking Business Processes. Chapter 6: Setting Goals and Measuring Progress. Chapter 7: Reframing Culture. Chapter 8: Managing Human Capabilities. Chapter 9: Leveraging Information and Knowledge. Chapter 10: Putting Organization Structure in Its Place. Chapter 11: Resolving Business Issues. Chapter 12: Putting It All Together. Index.