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Full Description
There is no shortage of academic theory on change management, but sound and comprehensive advice from someone who "walks the talk" is hard to come by. This book provides just that. Here Gwen Ventris explains, both memorably and concisely, just how to: Develop and maintain a vision; Plan for change; Launch a programme; Lead a project; Overcome resistance; Establish milestones; Build in success; Develop a culture of change
Contents
Part Onethe right changes; 3. Changing cultures; 4. Changing the paradigm; 5. Change in three dimensions; 6. The benefit of a major crisis; 7. The price of avoiding the culture of change; 8. Preparing for the journey; Part Two: Planning And Launching Your Change Programme; 9. The timing of change management; 10. Creating a crystal clear vision; 11. Planning ahead of the change curve; 12. Being blind to the past; 13. Bite size change management; 14. Changing when things are going well; 15. Keeping in touch with customer expectations; 16. Change due to competition; 17. When whole companies face change; 18. Risk analysis and management; 19. Leading and managing the process; 20. When to use change consultants; 21. Return on investment (money); 22. Return on investment (people)